Voxeo Documentation - Sales and Account Management Support

For information about new Voxeo services, software, or hardware, you can contact the Sales Support team. The Sales Support team has experienced software engineers available to analyze your business requirements and provide you with a customized solution. For Production customers, you can contact your Account Manager for any issues to make sure that you get the priority you need.

Sales Support

For questions regarding product pricing, professional services, or platform capabilities, many basic answers can be found at http://www.voxeo.com. Pricing inquiries can be emailed directly to sales@voxeo.com and you can expect a response within 24 hours.

Prospective customers can also contact the sales team directly to receive answers by calling the sales hotline that best suits your locale:


  United States: +1 (407) 418 1800


  UK: +44 (0) 20 7887 6085


  Germany: +49 2203 1857-0


  China: +86 (10) 82825011


Account Management Support

When you launch your Production services, you will have contact information for your Account Manager. Your designated Account Manager serves as your personal advocate at Voxeo, and is your main point of contact for all issues that require Voxeo actions.

Regardless if your questions are regarding technical topics, business development, professional services, or pricing for additional features, your Account Manager is your primary point of contact.

See Also

Self-Help Tools

Evolution Ticketing System

Evolution Developer Portal Guide

Voxeo Corporation is a technology company that specializes in providing development platforms for unified customer experience as self-service and unified communications using real-time communications applications. Voxeo's products are also available as a SaaS platform as cloud-based services using on-premise software in a private cloud, or hybrid clouds that combine both on-demand public-cloud and on-premise components. For more information, see Voxeo.com.


A Production environment is the server environment used for live, customer use, as opposed to the Staging environment used only for testing and development.

The Voxeo Production environment provides IVR platforms for live use. When your application is ready for live use, you must contact Voxeo Support to move your application from Staging to the Production environment. To contact Voxeo Support to move an application to Production, visit Voxeo Support.

Voxeo Documentation

     Voxeo Documentation Overview
  Evolution Developer Portal Documentation
  Voxeo CXP Documentation
  Prophecy Documentation
  CXP Pro Cloud Deployment Partners Documentation
  Aspect IVR Connector for Cisco ICM
  XML Development Languages Documentation
  Voxeo Support
     Support Quick Reference
  Registering for an Account
  Self-Help Tools
  Collecting Information
  Evolution Ticketing System
     Submitting a Support Request
     Escalating a Support Request
  Software Lifecycle and Support Policies
  Getting Further Assistance
     Sales and Account Management Support
     Voxeo University
  Voxeo Glossary
  Help on Help