Voxeo Documentation - Support Quick Reference

The following flowchart shows how to begin troubleshooting when you have technical questions about Voxeo software products or Evolution Developer Portal accounts. Each step in the flowchart is linked to related documentation in this Voxeo Support Guide that help explain support details to assist you. Follow the flowchart steps and click to get help.

 

See Also

Voxeo Support Guide Overview

Registering for an Account

Self-Help Tools

Collecting Information

Evolution Ticketing System

Submitting a Support Request

Escalating a Support Request

Software Lifecycle and Support Policies

Getting Further Assistance

Evolution Developer Portal Guide

 
Voxeo Corporation is a technology company that specializes in providing development platforms for unified customer experience as self-service and unified communications using real-time communications applications. Voxeo's products are also available as a SaaS platform as cloud-based services using on-premise software in a private cloud, or hybrid clouds that combine both on-demand public-cloud and on-premise components. For more information, see Voxeo.com.

 

The free Voxeo customer and developer web portal located at https://evolution.voxeo.com that provides tutorials, application development tools, developer forums, and access to our free 24-hour, around-the-clock, Customer Obsession Support Team. For more information, see the Evolution Developer Portal Documentation and Voxeo Support.

 
Voxeo Corporation is a technology company that specializes in providing development platforms for unified customer experience as self-service and unified communications using real-time communications applications. Voxeo's products are also available as a SaaS platform as cloud-based services using on-premise software in a private cloud, or hybrid clouds that combine both on-demand public-cloud and on-premise components. For more information, see Voxeo.com.

Voxeo Documentation

     Voxeo Documentation Overview
  Evolution Developer Portal Documentation
  Voxeo CXP Documentation
  Prophecy Documentation
  XML Development Languages Documentation
  Voxeo Support
     Support Quick Reference
  Registering for an Account
  Self-Help Tools
  Collecting Information
  Evolution Ticketing System
     Submitting a Support Request
     Escalating a Support Request
  Software Lifecycle and Support Policies
  Getting Further Assistance
  Voxeo Glossary
  Help on Help