Voxeo Documentation - VoiceXML Development Guide v2.1 Overview
This guide contains everything you will need to learn how to build great IVR applications with VoiceXML . Inside you will find tutorials, VoiceXML sample code, a detailed VoiceXML language specification, a handy VoiceXML element reference, and appendices covering everything from VoiceXML best practices to advanced VoiceXML topics.
This guide can be used to learn VoiceXML for any platform that supports the VoiceXML 2.x standard. Where required, some lessons make use of Voxeo's Free VoiceXML hosting and VoiceXML support for developers. More information on Voxeo's VoiceXML solutions can be located at these links:
To sign up for Voxeo Prophecy Hosting, click here.
To get started with VoiceXML, you should try out Voxeo's tutorials. After your introduction to VoiceXML, you can review best practices for VoiceXML application development, and learn specifics about VoiceXML elements in the Voxeo Element Reference Guide.
The tutorials section is filled with tutorials and sample code to help you get started with voice application development. For this section, see Learning VoiceXML 2.1.
Looking for advanced topics?
If you already know VoiceXML, skip ahead to the advanced topics. For more information, see Best Practices.
Need element information?
Use our Element Reference Guide to get an overview for every VoiceXML element. For more information, see Element Reference Guide.
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|Interactive voice response is software technology designed for a computer used to detect and process voice and DTMF telephone keypad inputs from humans. The acronym for interactive voice response is IVR. IVR systems can typically respond to inputs using voice, fax, text messaging, call transfer, and database transactions.
|VoiceXML is an XML markup language format that you can use to specify interactive voice dialogs between a human and a computer. A voice application developed using VoiceXML can be deployed in a similar way an HTML application is deployed. While HTML uses a visual browser to display data, VoiceXML uses a voice browser, for example, the Voxeo Prophecy VoiceXML browser, to interpret the VoiceXML data. For more information, see the VoiceXML 2.1 Development Guide.
|Voxeo Corporation is a technology company that specializes in providing development platforms for unified customer experience as self-service and unified communications using real-time communications applications. Voxeo's products are also available as a SaaS platform as cloud-based services using on-premise software in a private cloud, or hybrid clouds that combine both on-demand public-cloud and on-premise components. For more information, see Voxeo.com and Triplecloud.com.
A specific character string that represents a reference to an Internet resource. The acronym for uniform resource locator is URL.
At an Internet resource such as http://help.voxeo.com, you could also specify the name of an object such as web page, file, and so forth, called a URN. Combined, the URL and a URN define a URI.
URL - http://help.voxeo.com or http://www.voxeo.com
URI - http://help.voxeo.com/helpserver/go/help/Support.welcome.htm where the URN is the /helpserver/go/help/Support.welcome.htm portion of the URI.